Privacy Policy

This Privacy Policy governs the manner in which RioMar Designs, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://riomardesigns.com website (“Site”). This privacy policy applies to the Site and all products and services offered by RioMar Designs, LLC.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site.Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

We use PayPal as an alternative way of processing payments in our online store. You can read more about how PayPal uses your Personal Information at https://www.paypal.com/webapps/mpp/ua/privacy-full

We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How we use collected information

RioMar Designs, LLC may collect and use Users personal information for the following purposes:

  • To run and operate our Site: We may need your information display content on the Site correctly.
  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

how do we protect your information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

GOOGLE

We use technologies to improve our website and market our website. Technologies may include third-party services like Google ads (AdWords), social products (like the +1 button) or analytics tools (Google Analytics). Through our website, certain information is automatically sent to Google. This includes, for example, the web address of the page that you’re visiting and your IP address. We may also set cookies on your browser, or read cookies that are already there. We do not collect personally identifiable information.

Our website may use personalized advertising (also know as interested-based advertising) features such as:

  • remarketing
  • affinity audiences
  • custom affinity audiences
  • similar audiences
  • demographic and location targeting

to advertise on third-party websites (including Google and other networks and social media channels) to previous visitors to our site. It could mean that we advertise to previous visitors or to previous visitors who haven’t completed a task on our site. For example, visitors starting the checkout process for purchasing a product, but not completing the transaction. The previous visitor may then see one of our ads on the Google search results page or on a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. We do not collect personally identifiable information.
Similarly, apps that partner with Google can send us information such as the name of the app and an identifier that helps us to determine which ads we’ve served to other apps on your device, although it does not collect personally identifiable information.

Read more about data collection and use in Google’s Personalized Advertising

How we use the information sent by your browser

When you visit websites or use apps that use Google (or other) technologies, we may use the information we receive from those websites and apps to, for example:
• Make ads more effective
• Provide reports of ads activity
• Help website and app owners using Google Analytics to understand how visitors engage with their sites or apps
• Improve your Google+ experience
• Detect and defend against fraud and other security risks to protect users and partners

How you can control the information sent to Google

Here are some of the ways you can control the information that is shared by your web browser when you visit or interact with Google services on partners’ sites across the web:
Ads Settings helps you control the ads by Google that you see on the web. You can learn how ads are selected for you, opt out of certain categories and block specific advertisers. Learn more about advertising.
Many sites across the web use Google Analytics to understand how visitors engage with their sites or apps. If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on. Learn more about Google Analytics and privacy.
Google makes it easy for you to make recommendations for your friends – for example, by clicking the +1 button on content you like. Some of your +1s may show your name and Google+ profile photo in ads, but you can opt out if you don’t want to appear in ads. You can also visit the +1 tab on your Google+ profile to review and manage all of your +1’s. Learn more about how to get to your +1 tab.
Incognito mode in Chrome allows you to browse the web without recording web pages and files in your browser history. Cookies are deleted after you’ve closed all of your incognito windows and tabs, and your bookmarks and settings are stored until you delete them. Learn more about cookies.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

FACEBOOK, INSTAGRAM, PINTEREST AND OTHER SOCIAL MEDIA SITES
In addition to Google, we use other technologies to improve our website and market our website. Technologies may include third-party services like Facebook, Instagram, Pinterest and other social media channels. Through our website, certain information is automatically sent to those sites via pixels and or code snippets installed on our website. It may also set cookies on your browser, or read cookies that are already there. We do not collect personally identifiable information. The information is aggregated so it is not personally identifiable. We do not combine data from various sources (e.g. from our shopping cart checkout, Google, and social media channels in an attempt to personally identify customers or website visitors.

Our website may use advertising products available through Facebook, Instagram, other apps, and other social media channels that use interested-based advertising features such as:

  • remarketing
  • custom audiences
  • connection targeting
  • demographic and location targeting

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

ELECTRONIC NEWSLETTERS

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

With your permission, you may opt-in to our email newsletter and we will send you emails about our company, products, recipes, promotions, and other updates. You can opt-out at any time. An unsubscribe link is provided in every email newsletter you receive from us. We will never share your email address.
We use Klaviyo for our email marketing. You can read more about how Klaviyo uses your Personal Information at https://www.klaviyo.com/privacy

MINORS

The Site is not intended for individuals under the age of 16.

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

EUROPEAN RESIDENTS - YOUR RIGHTS

We do not market to European residents nor do we sell or ship products to Europe. We only market and sell to Canada and the United States.
We delete email addresses from our email marketing program that appear to have originated from Europe. We have specified in our Facebook Business Page settings to not show our posts or ads outside of Canada or the United States.
If you are a European resident, you have the right to access the personal information we may inadvertently hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACT US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@riomardesigns.com or by mail using the details provided below:

RIOMAR DESIGNS
[Re: Privacy Compliance Officer]
Riomar Designs, LLC

10990 Fort Caroline Road

PO Box 350535

Jacksonville, FL 32225

United States

 

This document was last updated on September 20, 2020